Privacy Policy
Effective Date: 10/25/2024
Owner: The Backwards Marketer LLC
1. Information We Collect
Post Kraken collects various types of information to enhance your experience and facilitate service delivery:
Account Information: Includes name, email address, and billing details provided during signup.
Business Information: Details about connected social media accounts required for account functionality.
Content Data: Data such as posts, images, videos, and other business-related information uploaded for social media management.
Analytics and Usage Data: We collect data about your app interactions, including post analytics, to improve service.
Transaction Data: Payment information managed securely via Stripe, used only for processing transactions.
2. How We Use Your Information
Service Delivery: Information is used to provide and improve Post Kraken’s features, allowing seamless social media management.
Content Moderation: Content is reviewed by AI and manual moderators to ensure it complies with platform guidelines and app standards.
Service Development: Data helps us analyze app usage and develop new features based on user needs.
Marketing: With explicit user consent, Post Kraken may use uploaded content for marketing and promotional activities.
3. Information Sharing and Disclosure
Social Media Platforms: We share content only with the social media platforms you connect within the app, such as Facebook and Instagram.
Affiliates and Partners: Data (e.g., analytics, posts, images, videos, business information) may be shared with affiliates and partner companies for service improvement and delivery.
Payment Processors: Transaction information is processed by Stripe, which adheres to industry security standards to protect your information.
Legal Compliance: Information may be disclosed in response to legal requests, including subpoenas or court orders, if required.
4. Data Security
We use encryption, restricted access, and regular monitoring to safeguard your data. Users are responsible for protecting account credentials and monitoring access. Although we aim for strong security, complete security cannot be guaranteed.
5. User Privacy Rights
Access, Correction, and Deletion: Users can view, update, or delete their information through account settings or by submitting a support request.
Account Deletion: Deletion requests can be submitted via the in-app support form. Post Kraken will remove data within a reasonable period, except for data retained for legal or business obligations.
Consent Management: Users must provide explicit consent for any marketing use of their content. Consent can be managed through account settings or by contacting support.
6. Cookies and Tracking
Post Kraken uses cookies and similar technologies to remember your preferences, track app usage, and improve functionality. Users can manage cookies through browser settings.
7. Data Retention
We retain personal and business data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and perform analytics. Content deleted from Post Kraken may still be accessible on connected social media platforms according to their policies.
8. Children’s Privacy
Post Kraken is designed for business use by adults. We do not knowingly collect information from children under 13 and will promptly delete any such information if discovered.
9. Data Usage
Post Kraken collects and may use your data to improve services, develop features, and enhance user experience.
10. Changes to This Policy
We may periodically update this policy. Major changes will be communicated through email or app notifications. Continued app use signifies acceptance of updated policies.
11. Contact Us
For questions, support, or rights requests, contact us through the in-app support form or by emailing contact@backwardsmarketer.com.