Terms & Conditions:

Eligibility
Post Kraken is exclusively available to business owners and those who hold an admin role on a social media business page.

  • User Responsibilities
    Users and admins must adhere to the rules and policies set by each integrated social media platform (e.g., Facebook, Instagram). Content posted through Post Kraken should comply with these platform-specific guidelines.

  • Paid Services
    Subscription plans, pricing tiers, and add-ons are detailed on postkraken.io/pricing. By subscribing to a plan, users agree to be billed monthly, with any add-ons billed at the listed rate. Refunds are not provided for mid-cycle cancellations or unused portions of a subscription.

  • User Content and Moderation
    Content posted by users on connected social media platforms will be moderated through AI and manual reviews to ensure it aligns with Post Kraken’s standards and the platform's policies. Any content flagged as inappropriate may be removed. Users can submit a support ticket to dispute content removal.

  • Account Management
    Admins are responsible for managing team structures, including assigning roles (Admins, Moderators, and Users), setting up social media pages, and approving content for posting. Below is a breakdown of role permissions and responsibilities:

    • Admin (Business Owner): Creates the account, sets up teams, assigns social media pages, and designates Moderators for each team. Admins have the authority to approve or reject content submitted by Users and can invite and manage team members.

    • Moderator (Also Acting as User/Content Creator): Manages social media pages for their assigned team, approves or rejects content submitted by Users, and can create and post content directly as needed.

    • User (Staff Member): Submits content for approval to the assigned Moderator or Admin but does not have posting privileges directly to social media.

    Content Review and Posting Workflow

    • Teams and roles are set up by the Admin, who also assigns social media pages.

    • Content is reviewed and approved by a Moderator or Admin, with a 20-minute buffer period between authorization and publication, allowing time for edits or deletion before posting.

    Account Suspension and Termination
    Accounts may be suspended or terminated if users engage in prohibited actions, including but not limited to:

    • Violating these terms or social media platform guidelines.

    • Engaging in inappropriate or offensive behavior, such as hate speech, harassment, or illegal activities.

    • Misusing the platform to harm others or compromise the integrity of the app.

    Account Access and Security

    • Admins are responsible for maintaining the security of their accounts, ensuring only authorized personnel have access.

    • Accounts may be limited, suspended, or terminated at the discretion of Post Kraken for non-compliance or misconduct.

    • Users are encouraged to report security breaches or unauthorized access through the support form.

  • Intellectual Property
    All content, trademarks, and proprietary materials in the Post Kraken app and website are owned by The Backwards Marketer LLC. Users retain ownership of their content but grant Post Kraken the right to display, distribute, and make it available on connected platforms. Additionally, by posting content through Post Kraken, users grant The Backwards Marketer LLC permission to use such material for marketing and promotional purposes.

  • Privacy and Data Sharing
    Post Kraken collects and stores data only as necessary to facilitate user actions and improve service. Data shared with social media platforms is limited to content intended for posting. Users agree to each platform's data sharing terms when connecting their accounts.

  • Limitation of Liability
    Post Kraken and The Backwards Marketer LLC are not liable for any damages to a business’s brand, lost information, or data, or for issues arising from unauthorized access. Users are responsible for securing their accounts and monitoring activity.

  • Governing Law
    These terms are governed by and interpreted according to the laws of Arizona.

  • Contact
    For questions or concerns about these terms, users can reach out via the app’s support form or email: contact@backwardsmarketer.com.